The most convenient way to reach us from Bandaranaike International Airport (CMB) is by a private car or taxi, which takes approximately 4-5 hours. We are happy to arrange a comfortable and reliable airport transfer for you. Please contact us with your flight details to book this service. Alternatively, you can take the scenic train to Ella, and we are a short 10-minute taxi ride from the Ella railway station.
Our standard check-in time is from 2:00 PM onwards, and our check-out time is 12:00 PM (noon). If you require an early check-in or a late check-out, please let us know in advance, and we will do our best to accommodate your request based on availability.
Yes, a delicious, freshly prepared breakfast is included for all our guests. You can choose from a menu of traditional Sri Lankan specialties and popular Western options, all made with fresh, local ingredients.
Absolutely. Every room and suite at The Grand Heaven is fully equipped with complimentary high-speed Wi-Fi and modern, quiet air conditioning to ensure your complete comfort during your stay.
Yes, we would be delighted to help you experience the best of Ella. Our concierge service can arrange a variety of local experiences, including guided hikes to Ella Rock and Little Adam's Peak, visits to scenic tea plantations for a tasting, and trips to see the famous Nine Arch Bridge and local waterfalls. Please speak to our front desk team to plan your adventures.